Student Edition FAQ

1. Is the use of the Student Edition restricted?
The Student Edition Software is available to engineering students and university professors without charge solely for purposes related to learning, teaching, training, or research, and shall not be used for commercial, professional or any other for-profit purposes. 

2. How long will students be able to use the software after downloading it?
The Student Edition will be valid for up to one year from the date we published its license information on our website. 

3. Are there any pre-requisites to using the Student Editions
No, there are no pre-requisites. Any active/eligible student may download the Student Edition of InfoWater, InfoSWMM, and InfoSurge, and begin using even if the university they attend does not own InfoWater, InfoSWMM, and InfoSurge

4. How does the student begin using the Software?
Once the student or Professor accepts the terms and conditions, following the Student License Registration site, the student or Professor may download the software and obtain the trial license information from the same site, and they can begin using it immediately. 

5. Is the Student Edition software limited?
Yes, there are limitations. The InfoWater, InfoSWMM, and InfoSurge Student Editions are used in the same manner as the corresponding commercial versions, except model sizes (pipe version) are limited to 60 links for InfoWater and InfoSWMM and 5 links for InfoSurge. Limitations will be enforced during model simulation and job submission by appropriate licensing features. 

6. Can the Student Edition be copied or distributed to others after downloaded?
No. Copying the software, any accompanying documentation, materials, license information is unauthorized and constitutes a material breach of the license agreement. 

7. Will there be Users Guide and Online Help for Students to download with the software?
Yes, you should be able to find our Users Guide and Online help, once you install the software.

8. What kind of Support will Innovyze provide for Students who download the Student Editions?
Students and Professors will not be able to call the Innovyze support desk. However, they can download the latest update of software from the Innovyze download and will have access to the Innovyze forums for communication with other students, information sharing, and tips and tricks shared by other users.

9. What Platforms support the Student Editions?
Windows 64 bit OS with ArcGIS 10.x or above.

10. The InfoWater/InfoSWMM/InfoSurge installation asks me for licenses, do I need a license to use them?
Yes. To install InfoWater/InfoSWMM/InfoSurge's Student Edition application: Download the InfoWater/InfoSWMM/InfoSurge setup file from the Innovyze website (Education -> Student Edition) and install the software onto a machine that has for ArcGIS 10.x. Please note InfoSurge installation requires preinstallation of InfoWater.
You will need to enter your serial number and CD key during installation of the product. You must have an administration privileges to install our software. When running the program for the first time, a license dialog box will pop up to request product activation. In order to receive your license key, you need to submit a license activation request online by pressing the "GO" button and then fill out the resulting form on our website. Once you submit the form, our automated online licensing system will provide you with a license key to put in the license field of the activation dialog box. Once this has been done, you can press the "Apply License Changes" button to finish product activation.
Open ArcGIS.  If no menus appear to be available for InfoWater/InfoSWMM/InfoSurge, please right-click any of the existing toolbar area and select the four different InfoWater/InfoSWMM/InfoSurge menus. 
To start InfoWater/InfoSWMM/InfoSurge, click on the red down arrow icon on the main toolbar (next to the word, InfoWater/InfoSWMM/InfoSurge).

10. I am still having issues during the installation of InfoWater, InfoSWMM and InfoSurge Student Edition. What is wrong?
As long as your system meets the following system requirements, the installer should operate properly.

 

InfoWater and InfoSurge System Requirements
Compatible 64-bit OS: Windows XP Pro SP2 or above, Windows Server 2003 SP2, Windows Vista, Windows Server 2008 R2, Windows 7 Pro or above
Compatible ArcGIS: 10.1, 10.2, and 10.3 (Check your PC ability to run ArcGIS)
Prerequisites: .Net Framework 3.5Microsoft Chart Controls for Microsoft .NET Framework 3.5Microsoft Visual Basic PowerPacks 10.0, and Microsoft Visual C++ 2010 Redistributable - x86 v10.0.40219.1
Hardware Requirements: CPU Speed: 2.2 GHz minimum or higher; Hyper-threading (HHT) or Multi-core recommended
Processor: Intel Pentium 4, Intel Core Duo, or Xeon Processors; SSE2 (or greater)
Memory/RAM: 2 GB or higher
Screen Resolution: 1024 x 768 recommended or higher at Normal size (96dpi)
Disk Space: 500 MB of free space to accommodate a full setup installation and additional disk space - keep as much free disk space available as possible. Its virtual memory system needs additional free disk space when working on large projects
Video/Graphics Adapter: 64 MB RAM minimum, 256 MB RAM or higher recommended. NVIDIA, ATI and INTEL chipsets supported
Networking Hardware: Simple TCP/IP, Network Card or Microsoft Loopback Adapter is required for the License Manager

 

InfoSWMM System Requirements
Compatible 64-bit OS: Windows Server 2008 R2, Windows 7 Pro or above, Windows Server 2012, Windows 8.x Pro or above
Compatible ArcGIS: 10.0, 10.1, 10.2, and 10.3 (Check your PC ability to run ArcGIS)
Prerequisites: Microsoft Visual C++ 2008 Redistributable - x64 v9.0.30729.17/Microsoft Visual C++ 2008 Redistributable - x86 v9.0.30729.17Microsoft Visual C++ 2010 Redistributable - x86 v10.0.40219.1/Microsoft Visual C++ 2010 Redistributable - x64 v10.0.40219.1 and Windows Internet Explorer 7 or later
Hardware Requirements: CPU Speed: 2.2 GHz minimum or higher; Hyper-threading (HHT) or Multi-core recommended
Processor: Intel Pentium 4, Intel Core Duo, or Xeon Processors; SSE2 (or greater)
Memory/RAM: 2 GB or higher
Screen Resolution: 1024 x 768 recommended or higher at Normal size (96dpi)
Disk Space: 500 MB of free space to accommodate a full setup installation and additional disk space - keep as much free disk space available as possible. Its virtual memory system needs additional free disk space when working on large projects
Video/Graphics Adapter: 64 MB RAM minimum, 256 MB RAM or higher recommended. NVIDIA, ATI and INTEL chipsets supported
Networking Hardware: Simple TCP/IP, Network Card or Microsoft Loopback Adapter is required for the License Manager

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